OUR POLICY

SHIPPING & RETURNS

SHIPPING TO FRANCE

Standard shipping to France (3 - 5 days) - 5,50 euros via DHL.

Free Shipping from 150 euros.

All the orders are shipped with DHL.

All the orders are usually prepared within 2 business days. Our team work hard to ensure orders are sent out as soon as possible.

SHIPPING TO EUROPE (INCL. THE UK)

Standard shipping to Europe (3 - 5 days) - 8 euros via DHL.

Free Shipping from 150 euros / 150 pounds.

All the orders are shipped with DHL.

All the orders are usually prepared within 2 business days. Our team work hard to ensure orders are sent out as soon as possible.

INTERNATIONAL SHIPPING

The shipping fees will be charged and calculated at checkout based on your country and address.

Free shipping for orders over 150 EUR / USD 150

All the orders are usually prepared within 2 business days. Our team work hard to ensure orders are sent out as soon as possible.

International orders are shipped with DHL. The Knockout cannot be held responsible for any Duties and Taxes that may be incurred by the customs of your country and any additional charges rest with the customer. Please contact your local customs office if you would like more information regarding duties and taxes. Shipments which are rejected by the receiver may result in the customer incurring a redirection fee. If the package is returned to The Knockout, the customer forfeits the original shipping cost.

Returns

Although we hope you love all your items from The Knockout, we have a returns policy in place if you are not 100% happy with your purchase.

Returns will be charged.

You can return the goods within 14 days after receiving date. To be eligible for a return, your item must be returned in their original condition: unused, unworn and with the original tags. We do not offer exchanges at this time. If you need a different size, item, etc. please place a new order for the item and return your current full-priced item for a refund. Sales items can be returned.

The Knockout is committed to product excellence, and stands behind the quality of the products it produces. From time-to-time manufacturing faults can and do occur. If you think your product has a suffered a manufacturing fault, please contact us. Items that are damaged as a result of excessive or long term usage are not considered faulty. Returned items that have been worn should be laundered before return.

If the item received has a default please take a picture and send it to returns@theknockout-paris.com with the following email's subject: DEFAULT ORDER NUMBER (please insert your order's number here)

RETURN (FRANCE)

Please click on the following link to complete your returns request:

https://theknockout-paris.shipping-portal.com/rp/

We will email you within the next business day with your return label.

RETURNS (INTERNATIONAL)

Global returns are at your own charge.

Please send it to:

The Knockout Paris

16b avenue Schoelcher

78800 Houilles

France

EXCHANGE

Please note that The Knockout does not offer direct exchanges and if you wish you purchase a new item then you will be provided with a credit note to make a new purchase.